Right Time Septic
Privacy Policy
Introduction
What information we collect?
- Personal Information: Name, phone number, email address, and any other details you provide when requesting services or contacting us
- Automated Information: IP address, device type, browser, and browsing activity collected via cookies and analytics tools.
- SMS Data: If you opt in to receive text messages from us, we collect your phone number and SMS interaction data.
How We Use Your Information
- Provide and improve our septic services.
- Process inquiries, appointments, and customer service requests.
- Send updates, promotions, and service reminders via email or SMS.
- Comply with legal and regulatory requirements, including 10DLC compliance for SMS messaging.
SMS Communications & 10DLC Compliance
- Consent & Opt-In: You must explicitly opt in to receive SMS messages from us.
- Message Frequency: We may send service confirmations, reminders, promotions, or emergency alerts.
- Opt-Out: You can opt out anytime by replying STOP to our messages. You may also contact us directly to remove your number.
- Message & Data Rates: Standard carrier charges may apply.
- Privacy & Security: Your mobile number will not be shared or sold to third parties.
Data Sharing & Security
We do not sell, trade, or rent your personal information. We may share your data with:
- Service providers assisting in operations (e.g., payment processors, scheduling software).
- Legal authorities if required by law.
- Partners assisting with SMS communications under 10DLC compliance.
We implement appropriate security measures to protect your information.
Retention
Cookies
Third party collection of information
How do we safeguard your information?
Your Rights & Choices
- Access, update, or delete your personal information.
- Opt out of SMS or marketing emails at any time.
- Request a copy of your data.